Welcome to Red Lion Customer Support. From documentation, training videos, technical notes and diagrams to software and firmware downloads, we offer a wide array of industrial automation and networking resources. Simply navigate through the following links to learn more. If you can’t find what you need, please fill out our contact form or call the closest global office for assistance.

Contact Support Product Training Certifications & Approvals
Documentation Software & Firmware Policies & Statements


Global Offices

Inside US: +1 (877) 432-9908
Outside US: +1 (717) 767-6511
Technical Support
Available always at:
On-line Virtual Help Desk
Hours: 8am-5pm Eastern Standard Time (UTC/GMT -5 hours)
Customer Service
Hours: 7am-5pm Central Standard Time (UTC/GMT -6 hours)

Shanghai, P.R. China:
+86 21-6113-3688 x767
Hours: 9am-6pm China Standard Time (UTC/GMT +8 hours)
Technical Support
+86 400 842 7820

The Netherlands: +31 33-4723-225
Toll Free from UK, France and Germany: 
00800 REDLIONS (00800 733 54667)
Hours: 9am-5pm Central European Time (UTC/GMT +1 hour)
Customer Service
Technical Support

India: +91 22 6241 6140